The purpose of the programme is to create a pool of
suitably qualified CX resources to be considered for internal staff placements.
This programme has been designed to provide a structured learning programme for
agents who have no previous training and quality experience or qualifications
and who have been identified as High Potential within Merchants.
The purpose of the programme is to create a pool of
suitably qualified RTA resources to be considered for internal staff
placements. This programme has been designed to provide a structured learning
programme for staff who have no previous WFM experience or qualifications.
- Teacher: Eyram Ayayee-Govender
Our CI programme is designed to provide you with the knowledge, skills,
and behaviours you need to prepare for future career development, both
personally and professionally.
