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Q Contact Refreshers - Linking Previous Cases and Preventing Duplication
Call Notes Template
Q Contact - Update Customer Contact Details, Existing Profiles, & Re-assign Conversations
Call Notes Template
Q Contact - How to Create Call notes
Call Notes Template
Q Contact - How to Create Cases
Call Notes Template
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Leadership
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Merchants CX
Merchants Orientation Induction
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Assessments - CXA and WFM
Compliance
Contact Centre
Customer Care
Capital One
Cell C
CCBSA
Comcast
DoorDash
Hilton
Infinity
Instacart
Loblaw
Test & Dummy Assessment Section
Makro
Massbuild
MDD
OM Bank
PepsiCo
Pick n Pay
SAA
Teya
Vodacom
Prepaid
Vodacom Business and FMC
VodaPay
Walmart
Woolworths
Service Desk
Massmart
Massmart Processes 2025
Massmart SOP's
Pick 'n Pay Service Desk
Sales
Learnerships
Service Desk Certification
Merchants Academy
Community Development
Personal Development
Professional Development
Pre Launch
Misc
EXCO & MANCO
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All categories
Short Courses
Learning Programmes
Leadership
Business Support
Merchants CX
Merchants Orientation Induction
Business Support
Systems
Assessments - CXA and WFM
Compliance
Contact Centre
Customer Care
Capital One
Cell C
CCBSA
Comcast
DoorDash
Hilton
Infinity
Instacart
Loblaw
Test & Dummy Assessment Section
Makro
Massbuild
MDD
OM Bank
PepsiCo
Pick n Pay
SAA
Teya
Vodacom
Prepaid
Vodacom Business and FMC
VodaPay
Walmart
Woolworths
Service Desk
Massmart
Massmart Processes 2025
Massmart SOP's
Pick 'n Pay Service Desk
Sales
Learnerships
Service Desk Certification
Merchants Academy
Community Development
Personal Development
Professional Development
Pre Launch
Misc
EXCO & MANCO
Home
Calendar
Course information
MDD Refreshers
Skill Level
:
Intermediate
